Kokatahi Accomodation Support
Read our FAQ below for answers to common questions, along with a couple bits of info to help you enjoy your stay even more! If you're still unsure about something email kokatahi.accommodation@gmail.com or use our contact form below and we’ll get back to you as soon as possible.
Q1: How do I book a Stay Option?
Our booking process is simple:
Go to the Homepage or Our Accommodation and select the stay option you'd like to book.
Scroll down to the booking form.
Select the date(s) you'd like to stay, fill out the rest of the form and hit send.
From there we'll get back to you with payment options to confirm your booking. If you have any trouble please contact us at: kokatahi.accommodation@gmail.com
Q2: What are the check-in/check-out times?
Check in is available at your discretion after 2pm, information regarding this will be sent once a Stay Option has been booked. We ask all guest to checkout by 10am on the last day of their booking period to allow us to clean and check the property before any other guests arrive.
Q3: Is there parking available?
Yes. Both stay options include private and separate driveways with plenty of room for cars, bikes, boats etc. There is room for at least three vehicles at either accommodation option.
Q4: What happens if I need to change or cancel my booking?
If you need to change or cancel a booking simply reach out via email: kokatahi.accommodation@gmail.com; or the contact form below. For a full refund we require 48 hours notice for booking cancellations. Other booking changes are dependent on our calendar but if you need to make a change feel free to reach out and we'll do what we can to accommodate your plans.
Q5: Can I extend my stay?
If you'd like to stay longer it's best to contact us as soon as possible via email: kokatahi.accommodation@gmail.com; or through the form below. We're happy to arrange additional payment and let you stay longer if we're not already booked out.
Q6: How many people can stay at Kokatahi Accommodation?
For the full suite we can sleep up to 14 guests.
Stay option 1 - Tui BnB - sleeps 1-6 people.
Stay option 2 - Longford - sleeps 1-8 people.
Q7: Is Kokatahi Accomodation pet friendly?
We are pet negotiable for the Longford property but cannot accommodate pets at Tui BnB. Please note we have our own much loved cat Napoleon as well as chickens and farm animals.
Q8: Is there a full kitchen and what's in the fridge/cupboards?
Tui BnB has a Kitchenette with electric Frypan, Toaster and Kettle.
Longford has a full kitchen with 4 elements, oven, toaster, kettle, cutlery etc.
We keep both properties stocked with some kiwi classics - tea, coffee, sugar, milk, butter, and a small selection of cereals and spreads.
Of course, if you're on holiday no cooking and dishes is always nice so check out the local dining options!
Q9: Is there a washer/dryer and clothesline?
Longford has its own washing machine and clothesline.
Q10: Where is the Swimming Hole??
That's right Kokatahi Accommodation has it's very own swimming hole! We've had a few family gatherings here and this is always a favorite spot for a morning dip or to cool off after the day.
How to get there:
Go out the back door of either property then head for the back paddocks
Go through the gate and walk along the beaten track
There you'll find a small, rocky, chest deep pool and a little tree stump to jump off, but do be careful as the water is not too deep.
Q11: What heating is available in the house?
Both properties have fireplaces with kindling, wood and coal supplied.
Longford also has a heat pump that can be used while you wait for the fire to begin roaring.
Q12: Are there any local attractions or recommendations?
Yes! We have a full page dedicated to great food and activities for all tastes nearby to Kokatahi Accomodation - click here to view.
Q13: How do I leave a review?
If you've enjoyed your stay at Kokatahi Accommodation we'd love for you to leave a review. The best way to do this is by clicking here which will take you to our google business page where you can submit your review. Additionally you could email: kokatahi.accommodation@gmail.com; or use the form below to tell us about your stay or make any recommendations.